FAQs

Mates Rates rewards.

Q. Why aren't your offers international?
- A. We're looking into international discounts and offers, but at the moment it's local offers that are considered to be the most important to Australian consumers - keep an eye on the Mates Rates rewards website for the latest updates.
Q. How do I find out about the Mates Rates partners?
- A. You can do a search for all partners on the Mates Rates rewards website.
Q. Do I have to pay to be part of the rewards program?
- A. No, our rewards program is free. Once you've called us to activate your Virgin Credit Card, you get discounts and privileges as soon as you go shopping. Visit Mates Rates online for more info.

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